Refund and Cancellation Policy

The free things

There is nothing to refund on the free templates, the brand teardown, the first reel or the free coaching hour. They cost nothing, so nothing is at risk, and you owe nothing afterwards.

Monthly memberships and care plans

Monthly plans run month to month. Cancel any time and the plan runs to the end of the month you have paid for. Nothing is taken after that.

Cancel a monthly membership within the first 30 days and that month is refunded in full. You keep anything you already downloaded. Cancel an annual membership within the first 30 days and the year is refunded in full, on the same terms.

To cancel, email tamerabouomar1@gmail.com or send a WhatsApp message to +961 70477595. One line is enough. There is no retention script and nobody will try to talk you out of it.

Longer-term programmes

Where a service is sold on a fixed term rather than month to month, the term, the total amount and what happens if you leave early are set out in writing before you pay, and the terms you agreed are the ones that apply. If a page on this site offers a term commitment without spelling those out, ask before paying, and do not pay until it is in writing.

Project work

A deposit reserves your slot in the schedule and covers the work done from that point. Once work has started, the deposit is not refundable, because the time is gone and it was held for you rather than someone else.

If you cancel partway through, you pay for the work done up to that point and I hand over what exists. If I cancel partway through, for any reason that is mine rather than yours, you are refunded for anything paid and not yet delivered.

Where a guarantee applies instead

Several services carry a guarantee. Read it before assuming a refund: most of these are paid in my continued work rather than in returned money, and the Terms explain why. Where a page says you do not pay, you do not pay. Where a page says a month is refunded, it is refunded. Where it says I keep working free, that is the remedy.

Your legal rights

This policy is in addition to your rights under consumer law, not instead of them. If a service is not delivered as described, consumer protection law gives you remedies regardless of what this page says, and Lebanese Consumer Protection Law No. 659/2005 applies to consumers in Lebanon.

If you are a consumer in the EU or UK buying a digital product, you normally have 14 days to change your mind, except where you asked for delivery to start immediately and acknowledged you would lose that right, which is what taking an instant download means.

How refunds are paid

A refund goes back by the same route the payment came in, within 14 days of it being agreed. Where that route cannot receive a refund, which happens with some local payment methods, we agree an alternative and I confirm it in writing before sending anything.

If something goes wrong

Email tamerabouomar1@gmail.com or message +961 70477595 and tell me what happened. Most problems are a misunderstanding about scope, and most of those are fixed the same day. I would rather sort it out directly than have you take it anywhere else.

Changes

Last updated [FILL IN: date you publish, e.g. 6 September 2026].